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Step-by-step Guide: Responding to Negative Reviews for Dentists
February 15, 2017
5:00 pm PST
You’ve worked hard to build a successful practice. You pride yourself on great client relations, excellent care, the best technology, and many satisfied patients. But, there’s that one patient that wasn’t happy and took to social media (Google, Facebook, Yelp, Healthgrades, etc.) to share with the world how unhappy they’ve been with their experience. Does that one review have the power to ruin your practice? Take a deep breath. No, it doesn’t.
In this webinar we'll tackle negative reviews, how to respond to them, what to say, when to say it, and how to build a great online reputation that attracts new patients to your office.